Tiny heart collar charm

Return & Refund Policy

Due to these tags being completely handmade and unique to your pet, I am unable to accept refunds or returns on these products.

If you have any problems with your tags on arrival, please message me immediatly and I will be able to help!

Shipping Info

These tags are completly hand made so the processing time is 7 days. I do aim to ship them out sooner but that is the maxiumum time they will take!

UK SHIPPING ONLY 

Disclaimer

These tags are NOT indestructible and it is your responsibility to determine if the tag is suitable for your pet. They are NOT toys and are purely pet accessories. These tags are durability tested but are not meant for chewing or rough-housing. Avoid the tag hanging too low to prevent your pet from chewing it. I do NOT take any responsibility for any wear and tear damage or breakages. These tags are 100% hand made and may contain slight imperfections and design variations, which means each and every tag is unique to you! I always try hard to prevent these and make every one as perfect as i can, so please be aware before purchasing. Resin is a hard material to work with and air bubbles may form in the process of making the tags, but they do not effect the use of the tag itself. Please always remember to remove all tags and collars before putting your pet in a crate.I will NOT be responsible for any spelling mistakes or visibility of colour choices

Care Instructions

To care for your tag, you should not submerge these tags in salt water. If your tag is submerged in salt water, immediatly dry it off with a clean, dry paper towel or soft cloth. If your tag gets dirty, wipe it over gently with a damp cloth. Do Not use chemicals! These tags are not indestrucatble and are not meant for rough-housing. If you pet is playing roughly, please remove the tag! They are simply pet accsessories. Do Not store your tags in temperatures about 20°C.

 

Ensure you have read our information page! Please always remove tags and collars before putting your pet in a crate. There is a risk of the tag getting stuck, therefore causing major distress and discomfort to the pet. It is also important to not let the tag hang too low when attached to your pet in order to prevent any chewing.